Terms and conditions

The secretendings.com guides its activity by the transparency of the relations with customers and suppliers. With the acceptance of these conditions, the consumer assumes that they have read and accepted them, and the same is the regime governing the purchase and sale of online products that are intended to sell goods and services to final consumers over 18 years of age.

User account

For safety and security, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, we reserve the right to suspend accounts without further notice.

Legal Notice

  1. NOTICE FOR MINORS.

If you are a user who has not yet reached the age of majority, you will be interested in knowing that:

The secretendings.com recommends that you inform your parents or representatives before starting your navigation on our website.

Although secretendings.com does not verify that your information is true, before using any service or content of secretendings.com, we recommend you to speak with your parents or representatives, as they are the ones who can explain to you the Privacy Policy and so participate with them in all possibilities offered by the site secretendings.com.

In particular, if you wish to register, consult your parents or representatives so that if you wish, you can contact us

2. WARNING FOR PARENTS OR GUARDIANS

Notwithstanding all that is provided for Legal Notice; As parents, representatives or legal guardians, they will be responsible for their children under the supervision of the services or contents on the site secretendings.com, so we recommend to follow, supervise or take the appropriate precautions (rules of time of use of the Computer, location the computer in Common Area of ​​the house, etc.) during the navigation of the web pages.

While secretendings.com does not conduct verifications about the accuracy of the data, it recommends that such actions be conducted to oversee the registration process for your children. In the case, the site secretendings.com will deal with the requests arising from the exercise by the parents or guardians of the rights of access, cancellation, rectification and opposition of the data of the minors or incapacitated, without prejudice of you to contact to make the warnings that you appropriate.

Along with the above, we remind you that some browsers allow you to modify your settings so that children or others can not access certain pages. Even so, we recommend that you watch the navigation because certain sites may not have been classified.

It is mandatory to read and accept the terms and conditions before make a purchase.

Order Cancellation

Customers can cancel their order at anytime prior to shipping; please contact our Support Center. However, once the order has been dispatched, the order cannot be canceled, changed, or refunded. Upon receipt of the package, our Return policy comes into effect.

Prices

In the event of an error in the price, description or photo of a particular product, you will be promptly informed of the fact with the correct information. You may choose to keep the order with the corrected specifications or by canceling without any charge of the order.

We always keep the updated website only with products that we have in stock. Eventually it may be impossible to fulfill your order due to unexpected stock break; in such a situation he shall be promptly informed of the fact as well as the expected waiting time for the replenishment of the stock. Secretendings.com reserves the right to change, without prior notice, the prices of the products or any other content of this website, but it is safeguarded the price announced at the time of purchase.

Promotional prices, unless expressly stated otherwise, misspellings, publication or stock breach are valid only for this store and for the day they are announced.

Shipping and Delivery

Free Shipping World Wide with orders over $30.

Shipping and delivery times are calculated in working days from Monday to Friday. In the case of major holidays such as Christmas and the Chinese Lunar New Year, please allow extra delivery time. During those special occasions, we will provide notices to reflect possible delays.

Customers are responsible for providing complete and accurate shipping addresses. Secretendings cannot make changes to your shipping address once a package has been shipped, and Secretendings is not liable for packages lost due to incomplete or inaccurate addresses.

SecretEndings cannot be held responsible for any package that does not make it through the local customs and is destroyed due to the item being illegal in the destination country. Customers are solely responsible for complying with their local laws. We can also not be held responsible for any import tax that may occur and it is the customers sole responsibility to pay this fee, if any.

All orders reported as “delivered” by shipping companies are considered delivered. SecretEndings cannot be made liable for non-delivery in this case.

Packaging

All orders are sent in discrete packages (Cushioned Box or Envelope), without any indication of the content or allusion to our activity, only with the sender.

Confidentiality

The personal information provided by our customers through the site secretendings.com is exclusively for the treatment and dispatch of the orders made or the sending of promotional offers by electronic mail, when authorized through the subscription of the newsletter and will never be transferred to third parties, sold or used by us for purposes other than those mentioned above.

We guarantee all our customers the right of access to their data; you can, at any time, request the update, correction or deletion of the data provided, contacting us through the contact page

Quality

The secretendings.com guarantees quality standards in all products, if we can not meet your order due to lack of products, you will be informed quickly, and the expected waiting time to receive the article. We’ll also try to show you alternatives you can choose instead of the missing product.

Returns

If any of the items purchased are not of your full satisfaction, you have a period of 15 days, from the day you receive the order, to proceed with the return without having to indicate the reason.

However, for reasons of hygiene we will not be able to accept returns of used articles, damaged or whose packaging has been opened or damaged or whose seals have been broken. Whatever the reason, all the articles to be returned must be properly packed in the original packaging.

The reshipment of prepaid orders that are returned for reason not attributable to our site, implies the payment of postage through shipment paid by the customer.

On the other hand, in the case of termination of the contract, the value of transport expenses here fixed at $ 2.99 will be deducted from the amount to be returned, since it corresponds to a service that was provided to the customer by third parties and actually paid by our company.